Guided like a human.
Scales like software.
Guided like a human.
Scales like software.
Onboarding shouldn’t be hard. Scout walks users through the key steps and quietly handles the rest. The result: less effort for your team, and day-one value for your customers.
Onboarding shouldn’t be hard. Scout walks users through the key steps and quietly handles the rest. The result: less effort for your team, and day-one value for your customers.
The roadblocks slowing product adoption
The roadblocks slowing product adoption
Common pitfalls that stop users from reaching value—slow feedback loops, unclear guidance, and one-size-fits-all onboarding.
Common pitfalls that stop users from reaching value—slow feedback loops, unclear guidance, and one-size-fits-all onboarding.
Blocked by the backlog
Small fixes like reordering steps or tightening copy get stuck behind product work. Teams wait weeks for changes, experiments stall, and learnings go stale. By the time updates ship, users have already formed habits (or churned).
Small fixes like reordering steps or tightening copy get stuck behind product work. Teams wait weeks for changes, experiments stall, and learnings go stale. By the time updates ship, users have already formed habits (or churned).
All talk, no help
Guidance tells people what to do but leaves the hard parts to them. Routine setup, data entry, and configuration slow momentum, and users call in help or give up. Teams spend time hand-holding instead of moving customers forward.
Guidance tells people what to do but leaves the hard parts to them. Routine setup, data entry, and configuration slow momentum, and users call in help or give up. Teams spend time hand-holding instead of moving customers forward.
Generic onboarding, generic results
One path for everyone ignores role, goals, and context—so nothing feels relevant. New users wade through extra steps, miss what matters, and take longer to reach value. Confidence drops, and the first session ends without a clear win.
One path for everyone ignores role, goals, and context—so nothing feels relevant. New users wade through extra steps, miss what matters, and take longer to reach value. Confidence drops, and the first session ends without a clear win.
Meet Scout
Meet Scout
Meet Scout
Onboarding that feels personal at scale. Guide every user to value with a friendly guide that explains, demonstrates, and checks progress.
Design
Design
Design flows the way you think: step by step. Use blocks to map the path, branch when needed, and check the experience in preview. When it’s ready, press publish done.
Design flows the way you think: step by step. Use blocks to map the path, branch when needed, and check the experience in preview. When it’s ready, press publish done.
Guide
Guide
Show clear steps inside your product with simple hints, checklists, and progress. Each message explains what to do and why it matters, so people move forward with confidence. Add small tips, link to examples, and celebrate milestones,the flow stays calm, friendly, and easy to follow
Show clear steps inside your product with simple hints, checklists, and progress. Each message explains what to do and why it matters, so people move forward with confidence. Add small tips, link to examples, and celebrate milestones,the flow stays calm, friendly, and easy to follow
Unlock the “aha”
Unlock the “aha”
Let users feel genuine delight with a personal guide that keeps them oriented while they experience the product from the backseat. Each step ends with a small, meaningful action that confirms progress and gently shows what’s next. They wrap up steady and sure, momentum intact, ready to step into the full product.
Let users feel genuine delight with a personal guide that keeps them oriented while they experience the product from the backseat. Each step ends with a small, meaningful action that confirms progress and gently shows what’s next. They wrap up steady and sure, momentum intact, ready to step into the full product.
Measure the moment
Measure the moment
See which steps drive progress and which need care. Lightweight signals show completion, dwell time, and confidence, while user notes add the “why.” End with a one-page recap and a focused change list—the learnings feel clear, the iteration simple.
See which steps drive progress and which need care. Lightweight signals show completion, dwell time, and confidence, while user notes add the “why.” End with a one-page recap and a focused change list—the learnings feel clear, the iteration simple.
Always getting better
Always getting better
Make improvement part of the routine. Capture signals, try a focused change, and share a short recap so everyone sees the lift. The result is steady progress that feels natural, considerate, and easy to sustain.
Make improvement part of the routine. Capture signals, try a focused change, and share a short recap so everyone sees the lift. The result is steady progress that feels natural, considerate, and easy to sustain.
Personal by design
Personal by design
Make the journey fit the person. Branch by role or use case, keep language in their voice, and reveal only what matters. The experience stays warm and precise helpful at each step, never in the way.
Make the journey fit the person. Branch by role or use case, keep language in their voice, and reveal only what matters. The experience stays warm and precise helpful at each step, never in the way.
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